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Got Questions? We’ve Got Answers.
Find answers to the most common questions about our service below.
- 01Nothing upfront except your signs. There's no hardware, no gates and no long-term contract. Beacon earns only when your parking does, through one of three structures:Revenue share: a small percentage of parking revenuePrice adjustment: add $1–$2 to your base parking rateTransaction fee: a small surcharge, like a checkout feeBeacon only works if you win, so our incentives are aligned.
- 02Other parking apps just take a payment. But pulling into your lot is a guest's first impression of your park, and you have their full attention. Beacon is built to make the most of that arrival moment.Bring guests back more often. With other apps, a guest pays and you never hear from them again. With Beacon, you know who parked, how many times they've visited this season and how to reach them, including walk-up guests who bought tickets at the gate. When a guest unlocks a reward, Beacon texts them a reminder to come back and claim it.Greet guests as your park, by name. Your signs, your logo, your videos, and your charity mean guests feel welcomed by you, not charged by a third party.A guest-friendly enforcement model built for attractions. Long car lines at booths and gates, or tickets and towing in the lot, are the moments guests remember worst. We created and tested a new enforcement model that is much easier to staff and operationalize, and, just as importantly, doesn't hurt the guest experience. Reach out and we'll walk through how it would work at your park.
- 03Most ways to enforce paid parking make guests unhappy. Gates and booths cause long lines. Parking apps check license plates, then leave tickets, tow cars, or put boots on wheels. That's a bad way to end a fun day. So we made a new way, built just for parks and tested at real ones.A Beacon Greeter is a friendly park worker with one job: look at guests' phones to check they paid for parking. After guests pay, their phone shows the icon and color of the day. The Greeter just takes a quick look to verify, so the system works like a hand stamp: easy for guests and easy for staff. If a guest hasn't paid, they step aside, pay on their phone and walk in. We find a spot for the Greeter that fits how guests already walk in.That means no one checking the lot, no tickets on cars, no booths to build and no long lines. This is new, so we plan it with every park before launch. We work out where the Greeter stands, who does the job and how it works on your busiest days.
- 04Most park rewards are about what guests buy, not how often they come. A season pass gives its perks the day it's bought, whether the guest visits twice or twenty times. Day guests get nothing at all. Trip-Based Rewards reward what you really want: another visit. Every trip gets a guest closer to their next reward, so they always have a reason to come back. And every visit means another ticket, another parking fee, and more drinks and rentals.It works for everyone who parks, even walk-up guests who've never been part of a rewards program. You pick the rewards and how many visits each one takes. Guests see their progress every time they scan.
- 05Yes. Your signs, payment screens, welcome video, announcements, nonprofit partner, rewards and guest tiers are all built around your park so it matches your guest experience. Guests never feel like they're dealing with a third party.
- 06You decide who qualifies. Beacon integrates directly with your POS and validates those guests on arrival—no staff involvement required. You can also pre-sell parking during checkout or include it as a free perk inside bundles like passes and cabanas. Everything is tracked in real time from a single dashboard.
- 07Beacon installs in under a week. Signs go in overnight, the system is configured to your pricing and operations, and best-practice playbooks cover guest messaging, enforcement, and rewards. There’s no downtime—revenue starts immediately.
- 08Yes. Guests push back on a fee that feels like a toll. With Beacon, every visit counts toward rewards and supports a cause you choose. That makes parking part of the experience, which gives you room to price it that way.
- 09Beacon runs on AWS with 99.9% uptime and processes all payments through Stripe. The Beacon Dashboard provides a full audit trail with real-time visibility into revenue, occupancy, and guest activity.Because Beacon doesn’t rely on gates, kiosks, or on-site hardware, it can handle unlimited arrivals at once - ensuring smooth, consistent operations.
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